You will receive an email confirmation with tracking information once your order has shipped from our warehouse. You can also log into your account to find additional information on shipping and delivery statuses.

Yes, gift cards can be purchased on the ‘Gift Card’ section of our website. You can select a dollar amount from the options provided, add the item to your cart, and checkout as usual. E-gift cards will be sent at the time of purchase, directly to the email address noted at checkout.

All returns must be submitted within 30 days of the order ship date. After processing your return through our returns page and generating a prepaid shipping label, you must ship out your return within 1 week. Items must be in new and unused condition with tags intact in order to be eligible for return or exchange. For more information, see our Return & Exchange Policy.

If an item arrives damaged and does not meet our standard quality expectations, you will have 60 days from the order ship date to submit a Warranty Claim form. You can submit a Warranty Claim through our Returns Portal. After entering your order number and zip code, you can select the item and can choose the option to submit a claim. One of our team members will follow up within 48 hours after submitting your claim.

While we are still in the process of launching our new HYLETE website, we are not able to offer discounts to trainers at this time. However, if you sign up for our newsletter, you will be the first to get notified of new product offers, discounts, and seasonal sales.

Yes, everyone must set up a new account with the launch of our new website. This applies to anyone who had an account prior to December of 2023, as well. Please note that when you sign up for our newsletter and create a new account, you will receive a $10 discount code that can be used on an initial purchase.

Since all of our gear is designed to fit true to size, we recommend choosing a size that you normally wear in similar brands. However, some of our styles may vary depending on the intended fit of the product design. We are currently working on providing size guides for each product style, but in the meantime, please reach out to our support team if you need assistance choosing a size for a particular product.

We recommend the following care instructions: Machine wash (cold), tumble dry (low), do not bleach, and do not iron. For shorts and bottoms, we suggest tying the drawstring and washing the gear inside-out.

You can use the Contact form below or email our support team for assistance at customerservice@hylete.com. We will respond during our normal business hours of Monday through Friday, 9AM to 5PM (PST). Note that we do our best to respond within 24 hours of a submitted request, but response times may vary depending on volume and availability.

At this time, we are not able to offer discounts for bulk orders or wholesale purchasing. However, we hope to provide you with this option in the near future. If you are interested in co-branding or other collaborations, please reach out to us at https://hylete.com/pages/contact for more details.

Yes, we do ship to most countries outside of the US. To check for shipping address eligibility, enter your shipping zip code at checkout. If available, you will be able to select an international shipping method at that time.

Some international orders will experience a longer processing time than most US orders. Note that depending on when an order is placed, international packages can take up to 10 business days before beginning their journey in transit to the final destination. Transit time is usually about 5 days, depending on the destination.

While we do offer various size and length options for some styles, we are not able to make customizations or personalized adjustments. However, after purchasing your HYLETE gear, you are welcome to bring any item to your local screen printer for embellishments.

We are constantly evaluating our supply chain to ensure our goods are responsibly manufactured in safe and ethical working environments while delivering the best quality, performance, and value that we can deliver to our customers. Human rights is an important cause to HYLETE and these topics are addressed directly when evaluating new manufacturing partners. Our internal, US-based product team along with our authorized agents here and abroad are tasked with inspecting manufacturing facilities to ensure our high ethical standards are being met.

We process orders quickly to ensure prompt delivery. Unfortunately, we can't guarantee changes after an order is placed. Please double-check your order before confirming, and contact us immediately if adjustments are needed.

We accept major credit cards, PayPal, ShopPay, and other secure payment methods. Your transaction is protected by top security measures to ensure a safe and seamless shopping experience.

We are committed to inclusivity and offer a diverse range of sizes to cater to all body types. Our goal is to make quality fitness apparel accessible to everyone, promoting confidence and comfort in every workout.

We launch new collections regularly to keep your activewear wardrobe fresh and exciting. Expect new styles and designs to drop seasonally, so be sure to check back often! New releases will be announced on our website, through our newsletters, and on our social media channels.

We encourage all visitors and HYLETE enthusiasts to subscribe to our newsletter and follow our brand on social media for the latest product releases, news, and updates.